Technical Support
| Technical Support |
| Region |
Language |
Phone** |
WebCase |
Support Hours* |
| North America |
EN |
1 800-255-7778 or +1 408-879-5199 |
Please open a case via WebCase |
M-F 7:00 -17:00 PST |
| Europe, Middle East and Africa |
EN, DE, FR |
00 800-5152-5152 or +353 1-461-5700 |
Please open a case via WebCase |
M-F 8:00 -17:00 GMT |
| India |
EN |
+91 40 23144444 |
Please open a case via WebCase |
M-F 9:30 – 17:30 IST |
| Japan |
JP |
+81-3-6744-7800 |
Please open a case via Japan WebCase |
M-F 9:00 -17:30 JST |
| Korea |
EN |
+82 2-3144-0255 |
Please open a case via WebCase |
M-F 10:00 -19:00 KST |
| China |
CH (Mandarin), EN |
+86 800-988-0218 (China mainland)
+86 400-880-0218
(Cell phone user) |
Please open a case via China WebCase |
M-F 9:00 -18:00 CST |
| Taiwan |
CH (Mandarin), EN |
+886 2-8176-1060 |
Please open a case via WebCase |
M-F 9:00 -18:00 CST |
| Hong Kong |
CH (Mandarin), EN |
+852 3187-3855 |
Please open a case via WebCase |
M-F 9:00 -18:00 CST |
| Singapore |
CH (Mandarin),EN |
+65 6407-3030 |
Please open a case via WebCase |
M-F 9:00 -18:00 CST |
| Rest of Asia |
CH (Mandarin), EN |
+86 21-3318-4757 |
Please open a case via WebCase |
M-F 9:00 -18:00 CST |
Corporate Switchboard +1 408-559-7778
Development Systems Customer Service
The Dev Sys Customer Service team provides non-technical support for Xilinx design tools
* Support Hours listed apply for both standard and daylight savings
(summer) time. Please check the Technical
Support Holiday Calendar 2008 for support availability during holidays
in your region.
** 00 800-5152-5152 is a international free phone (toll free) number available in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland Israel, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and United Kingdom. All other countries must use +353 1-461-5700
** For the numbers listed, '+' represents the International Direct Dialing (IDD) prefix of the country from which you are calling. Please consult your local telephone service provider for more information on specific IDD instructions.
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